Testimoniales de Clientes
Always patient and willing to go above and beyond to ensure I understand what is taking place.
Great experience! Everything that I wanted for the car I was able to get and more!
Samson is great to work with. This is my second car that I have purchased through Samson and I am very pleased. Also, whenever I visit the dealership, everyone is always friendly and professional.
Andres was a great advisor he kept me up to date on what was going on
JP and Rami were easy and fair to deal with. They made getting into my new X5 M60i painless and provided top notch customer service. Go by and see them for your new BMW!
Standing service garden got out with no problems love the dealership Milson was fantastic And I got everything done that I needed to get done on the vehicle
Very pleasant team. Easy negotiations and excellent follow up. From start to finish, everything was very professional.
Chad was awesome!! Chad is the best!! Chad is a true professional and a dealer you want to deal with!! My whole experience was positive from start to finish I cannot recommend BMW Pompano Beach enough I was so happy with my purchase and prior to that so happy with their service department!!
I highly recommend BMW of Pompano Beach!! This was my first experience at a BMW service/dealership since relocating to FL last year and it was a great one!!! I brought my 2015 328 in for service and Andres took great care of me!! The mechanic (i dont recall his name, Rory maybe)sent me a detailed video outlining all the things wrong with my car and his suggestions short term and long-term!! I loved that!!! Andres was honest and suggested that I don’t put any money into it if I didn’t plan on keeping it long!! I sincerely appreciated ...
Just bought a pre - owned M3. I worked with Tarik and thought he was a great salesman. He made the shopping experience fun and you can tell he truly enjoys his job and wants to make you a long term customer. Phil was pleasant to work with as well and the finance team was accommodating to my needs. This was really a good experience and I love my new car. I will come again and tell others to see Tarik.
Always amazing customer care. Jonathan Perez is an excellent service representative. I never hesitate to have my services performed by the authorized service center.
I had an exceptional experience at Pompano Beach BMW, and a huge part of that was thanks to Tariq. From the moment he responded to my Internet query, he made me feel welcome and comfortable. Tariq is incredibly knowledgeable about the i4 vehicles and took the time to send video messages all the features and options that would best suit my needs. He wasn’t pushy at all, allowing me to make decisions at my own pace while offering insightful advice. His professionalism and friendly demeanor truly made the car-leasing process seamless and enjoyable. If you're in the market ...
I am really happy with my X5 Samson was great to work with. The only issue was the value of my trade, but after I give them Mercedes value, they came up to the same number I felt that the first offer was a low ball number and was going take my business to Mercedes. Your manager calm me down and I decided to go with BMW because I really like the X5 and Samson was really good to work with and I feel that he will help if I had a issue.
Everyone in this dealership was extremely helpful, they made sure that I was pleased with everything
The customer service is top of the line exceptional 👌🏽 and gratitude welcoming. I truly appreciate the service.
I reached out to the dealership via their on line chat and was introduced to Miguel Cely. He communicated promptly and thoroughly until I was able to visit in person. He has the car I was interested in clean and ready for a test drive. We worked out a deal on a new lease and I had a fantastic drive home that day. Everyone I interacted with from the moment I walked in was friendly and courteous and helpful throughout the process. I would lease again and recommend Miguel Cely to others.
Very good experience here with all of the staff and really went above and beyond from start to finish.
Service advisor was professional, Courteous, responsive, and a pleasure to communicate with every step of the way. Thank you.
Excellent service from Miguel, he patiently explained everything about my vehicle!! I'm leaving happy with my BMW x5
My last 4 cars have come from BMWs of Pompano. It’s the only dealership that I work with. They had the deal done before I arrived with my current car.
I live in Sarasota, Florida and drove all the way to the Pompano dealership just to work with Miguel. His knowledge and patience made it the most pleasant experience I’ve ever had at a dealership. His guidance helped me get out of a poor financial obligation I was in prior, and he helped me get the best deal. Rami the sales manager was genuinely grateful for my business, and Russell the finance manager made sure I got the lease warranty I needed. I recommend this BMW dealership over others... 10/10. Thank you, Miguel!
I live in Sarasota, Florida and drove all the way to the Pompano dealership just to work with Miguel. His knowledge and patience made it the most pleasant experience I’ve ever had at a dealership. His guidance helped me get out of a poor financial obligation I was in prior, and he helped me get the best deal. Rami the sales manager was genuinely grateful for my business, and Russell the finance manager made sure I got the lease warranty I needed. I recommend this BMW dealership over others... 10/10. Thank you, Miguel!
Jorge Alves was very courteous and professional. His personality was comforting. He was delightful to work with all the way through.
Very good experience great follow up by Robert. He stayed in touch with me continuously until the deal was done
Great working with Miguel who was very helpful and patience to find me just the right X3. I’m a satisfied customer with a new car, from sales to finance (thanks Russel!) it was a pleasant experience.
Mike Fine did a terrific job from start to finish. Appreciate that. Walked me through the entire process.
I had just gotten my car serviced at COCOANUT CREEK and they overlooked my back tire splitting in half. I formally was a customer of Cocoanut Creek and will not be returning there because I thankfully met Jonathan Perez at Pompano. He is efficient, knowledgable, caring, and was able to fix my car before the weekend. I would like to commend the service department. I had an emergency with my tires etc. and a faulty sensor triggering an emergency do not drive and they took care of me. Needless to say I will be taking my car to Pompano from ...
Greeted well, personal attention, had my choice of 3 of the vehicles. No hiccups and treated fairly
This is the 14th car my family buys here at this dealership, great people and not pushy at all.. very professional all the employees and friendly
Robert was amazing helping us find our perfect car! We are so incredibly happy with our new BMW!
Not only was Mike to the point and professional, he didn’t xx and was very kind.
Good service with Andres Gutierrez he the best and good job done with 5 star
Customer service is literally first class service. Our BMW service personnel gave us his cell number to call if we ever have a question or concern. We feel as though we're in the BMW family.
Despite no appointments, no wait time, very helpful and courteous people Job well done. X
These people were Terrific. Worked with Ramy & Miguel; really enjoyed the experience. They made buying a vehicle fun!!
Michael Fine service advisor is professional,informative extremely accommodating. Michael is the reason I service my vehicle's at this BMW.
Andres did an epic job taking care of me when I came in. Without an appointment.
Dead battery around 4pm and Jonathan got me in and fixed by 6:30pm. Excellent and responsive service. They could use some snacks in the waiting room.
Tarik, Miguel and Rami were great. Very courteous, fair and great communication to make the process stress free and fast. You can’t go work with this fantastic team and dealership.
Excellent service guided by Mike Fine. Always a pleasure to visit BMW of Pompano Beach
Excellent service, Jonathan was so gentle and please continue being the best, I hope to see you in the future
Willy was a real go-getter and handled everything without getting that sales vibe. So helpful and considerate! Finance guy was great too and got me in and out quickly Thanks and love my new Volvo!!
Great experience all around. It was very well handled. QUick turnaround. Car was well taken care off.
Very professional. Every step from sales, finance and service, I was made to feel very fortunate that I purchased a BMW.
Great service from Andres! The BMW x3 was done in a timely fashion. Thank you
Thank you for your service Michael Fine very good Serivice adviser BMW pompano beach my favorite
They went out of there way to help me and make a bad situation better
As usual, the services is impeccable, Mr. Fine took care of me very very well as he Always has. I would recommend you anytime.
Great service, quick check-in . Detailed diagnosis. The found the problem with the car which was to tighten some loose protective panels. Fixed the problem and did not charged me at all.
We love coming back to the new Morgan BMW of Pompano Beach for our two Bimmers’ service needs. Our special thanks to our service advisor Michael Fine for the efficiency and precision — and great sense of humor — that make our interactions a pleasure. And a special word to recognize and appreciate Brenda whose kindness and attention to detail are the cornerstone of this service department. We look forward to having Morgan BMW service our cars again. Best wishes to all the service team!!
Service manager and staff were prompt gave me exactly what I wanted. Service was outstanding.
Professional, good communication. Very easy to work with. I appreciate the partnership in making this deal happen
JP was amazing & his customer service and attentiveness was out of this world! 10/10 recommend!!
Sam is the best! This is our 10th care we have purchased or leased with his help and he always goes above and beyond. Thank you Sam.
Best sales executive we used Never gave up and constant followed up with us. Great job
Super friendly, helpful, and quick! Helped me through the whole process and made everything super fast and easy.
I have my bmw for 6 years been taking to Fort Lauderdale service center and never get a vehicle condition report like i got in pompano 5 star service
Michael is super accommodating and knowledgeable. He also is very responsive to voice messages when I leave one
I recently had the pleasure of purchasing a new car from BMW Pompano, and I must say, the experience was exceptional thanks to Tarik. From the moment I walked in, Tarik's professionalism and genuine enthusiasm made the entire process smooth and enjoyable. He was incredibly knowledgeable about the vehicles and took the time to understand my needs and preferences. Tarik's attention to detail and commitment to customer satisfaction were evident throughout the entire transaction. He went above and beyond to ensure I was comfortable and confident with my purchase. His friendly demeanor and willingness to answer all my ...
Tarik gave as the best car buying experience we ever had. Worked very hard on finding the car we wanted. He was as excited as we were . Can’t say enough about the experience and he treated us like family. This is the second car we got at Pompano BMW and love this dealership!
(Translated by Google) Hello. I am an auto mechanic with 20 years of experience working with BMW cars. I'm looking for a job. Are you interested? (Original) Здравствуйте. Я автомеханик с 20 летним стажем работы с автомобилями марки БМВ. Ищу работу. Вам интересно?
Milson gave us a great experience and so did all the people at the dealership. Very professional and they honor the deals.
Excelente experience! We were treated with respect and kindness! Tarik did an awesome job walking us through the whole process.
I appreciate Tarik coming to my office to get the documents signed and delivering the car to my house.
Karl Thomasson could not have made the purchase of my new 760 any easier! He was conscientious, followed through, communicated regularly and even gave me his cell phone number. We did all paperwork electronically so on delivery day I just pick up my new car. Amazing! Thanks Karl!!
Great experience. I was looking for a car with a specific spec, Tarik located it in TX and had ready to deliver to me in 3 days. Tarik, Dean, Rami, Geno, Phil and Cooper; truly a top notch team.
I recently purchased a car with BMW Of Pompano Beach and the experience was exceptional thanks to the incredible team at the dealership. I especially want to highlight the outstanding service provided by Paola and Cooper. Cooper, the financial advisor, was equally impressive. He worked diligently to secure the best financing options available, explaining each step of the process clearly and thoroughly. Coopers expertise and commitment to finding the best financial solution for me were evident throughout our interactions. His transparency and honesty made me feel confident in my decision and grateful for his assistance. Together, Paolo Vasquez and Cooper ...
Great customer service ! Great follow up ! Did not give up and went the extra mile
Great customer service and very patient . They helped me through the whole process . Would purchase again from the dealership .
Tarik was amazing to work with from the very beginning. We were able to agree on a purchase price and he showed me everything I requested by photos and documentation since I was buying the car without actually being present. There were a couple things that needed to be taken care of, and he followed everything through with promptness and with amazing detail. The staff from finance and the GM handled everything smoothly and quickly I don’t think I’ve ever had a better experience with a sales representative and dealership and I have purchased probably 50 cars in my ...
It was very nice experience, treated very professional. Karl was respectful and courteous. He was not pushy and worked w me. I would def come back and do business again. Carlos n Dimitri also were great to work with. Great staff to deal with. I had a smooth process in buying my vehicle.
Chad helped me find the best vehicle I am looking for with fast delivery. He is very informative with all the high tech features of the vehicles.
After being underwhelmed and annoyed by sales associates at other BMW dealerships, I walked into Pompano Beach BMW. I am fortunate that I did. From top to bottom, my experience was seamless, transparent, and easy. We made quick work with the negotiations and a deal was done in record time with no annoyance whatsoever. I had substantial, enjoyable contact with the Sales Manager. My sales associate, Monique, was great. The GM came to shake my hand. The car prep was done promptly too. I also had a great experience with their technology guru who educated me on all new features ...
I typically get irritated when buying a car. But Tarik was highly recommended by a friend of mine and he did not disappoint. He was the consummate professional and advisor during the process.
Great experience, from the moment I walked in to the end of my purchase. The salesperson Karl Thomasson was attentive and knowledgeable. The sales manager Rami Ramadan was transparent and very fair with my trade and my new purchase. The General Manager Phil Bennis also came to greet me and thank me for my purchase and made sure the process was quick and easy. If your looking for a BMW, new or used, you need to come to BMW of Pompano!
Melanie was great. She showed me all of the features in the I-drive and taught me how to use them. My vehicle massages me as I drive along! I didn’t understand how the car key thing on my I-phone worked but I do now thanks to Melanie explaining it.
This dealership was so welcoming from the second I walked through the door and they genuinely care about getting you the best deal!
The entire process was smooth and efficient, thanks to the professionalism of the team. They worked diligently to ensure I was satisfied, answering all my questions and addressing any concerns I had. The transparent pricing and detailed explanations of financing options fully exceeded my expectations. Chad made sure I was fully informed during, and after the post sale- with follow up support being exceptional. Overall, I highly recommend BMW of Pompano Beach, and Chad Stephens, for anyone in the market for a car. Their commitment to customer satisfaction and their knowledgeable staff make them stand out in the industry. I ...
I had a great experience at BMW Pompano. Karl Thomasson was extremely helpful and professional. Friendly and attentive from the moment I arrived. Dan in Finance was also terrific. Thank you very much!!
Karl and the entire staff went above and beyond to find and have me driving home the same day in my dream car. Karl and the Pompano dealership have earned a customer for life!!!! A million thanks for a job well done!!
I went to the dealership looking for an M3 competition and they were able to find one with the specs that I wanted the same day. Good experience and great customer service.
Sam and the entire dealership were fantastic! But Sam stands out! He was the ultimate salesman. Don’t hesitate to purchase a vehicle from this dealership. Make sure you ask for Sam.
Infinity stars. We drove 4 1/2 hours down and would do it over and over again. From the initial point of contact with Chad, to working on getting us the best interest rate with Cooper in Finance, to answering every question with patience and detail from our sales manger Rami, and most importantly after the sale- each step was so smooth and intentional. The General Manager, Phil, checked in on us as well and made this the best experience. No matter where you are, it’s worth every mile to drive, or plane ride to catch. Thank you, BMW OF POMPANO BEACH!
It was a real pleasure working with Luis and Rami This is my 12th BMW and I have today BMW of Pompano Beach is now my place to got to
Tarik was very knowledgeable. Monique was a pleasure to work with. It was great buying experience.
Great service and listened to my needs. They found the perfect car for me and I didn’t feel pressured to settle for anything less. Will definitely use again.
I want to express my gratitude and compliments to Samson and Rami for providing a great experience while shopping for my new car.
Hands down the best car buying experience I have EVER had. This dealership exceeded my expectations with the level of customer service they provide to the customer. Milson was the best salesmen I have EVER had to work with, and I'm super grateful he was able to work with me on purchasing my new car. Never forced me to buy or sign, and explained everything along the way when I had questions. We were able to put together a great deal with the help of Adam the manager for the used cars. Super grateful that they were able to ...
Classy not your typical car experience. Like consultants! Tirek and Dean class act. Even when I said I had to wait a month they still treated me like I bought 20 cars. What a great group of people. This place can’t be beat.
Great dealership. Professional and personal. Tarik went above and beyond and Pedro and Rami made sure I got a deal I could not say no to with absolutely 0 pressure. Even at signing, Daniel made me feel very relaxed and taken care of. No pressure to buy anything I didn’t need. A 10 out of 5 stars for everyone making this experience effortless.
I recently leased a new BMW i4 2024 and the experience was exceptional thanks to the incredible team at the dealership. I especially want to highlight the outstanding service provided by Dayne and Genius (Melanie) Dayne the sales member, was phenomenal from start to finish. He was knowledgeable, patient, and genuinely cared about finding the perfect car for me. Dayne took the time to understand my needs and preferences, guiding me through various options and answering all my questions with professionalism and expertise. His friendly demeanor and attention to detail made the entire process enjoyable and stress-free. Melanie ,Genius, was equally ...
I had a great experience with my salesperson, Dayne, today. He was attentive, knowledgeable, and made every effort to get me a good deal. I’m happy that his hard work helped me to get the exact vehicle I wanted, thanks to his professionalism and dedication. Highly recommend!
BMW Vista of Pompano was very welcoming to me and upfront right from my initial contact. Given that their inventory surpassed those of the BMW dealerships near me in Palm Beach Gardens, I chose to purchase my vehicle with Pomoano despite the distance, and the experience has been fabulous. Tarik Graham is bursting with knowledge and enthusiasm - a real pleasure to work with. He also has been exceptionally accommodating by providing me a personal follow-up visit post purchase. Moving forward, I feel confident knowing I have a specialized team behind me at BMW Pompano.
We recently bought BMW X2 from this dealership and we are happy with the experience. Thanks to the exceptional customer service provided by Willy Bonny. He was very helpful, and patient. Thanks Willy for such as good service..
(Translated by Google) Yesterday I bought my x 6 BMW Pompano Beach, the attention from the seller Paolo was super, together with the financier Daniel they worked so that I could leave there with my new car.. thank you very much for your treatment 🙏🙏 (Original) Ayer compre mi x 6 bmw pompano beach el atencion de parte del vendedor Paolo fue super untos al finansista Daniel trabajaron para que me salgo de ai con mi carro nuevo .. muchas gracias por su tratto 🙏🙏
We had an outstanding experience leasing our BMW with Tarik Graham and the incredible team at the dealership, including Joanne, Rami, and Adam. From the moment we walked in, they made us feel welcome, comfortable, and at ease. Tarik and the BMW Pompano Beach team were friendly, informative, and incredibly attentive to our needs, providing honest and helpful guidance throughout the leasing process. Their professionalism and commitment to customer satisfaction made the entire experience smooth and enjoyable. We highly recommend Tarik and the team for anyone looking for a seamless and stress-free car leasing experience!
Really good service provide by dayne , excellent attention here at bmw vista of pompano beach florida
(Translated by Google) Hello and greetings from Germany. My BMW M3 e 92 is still driving after 16 years. Thank you for delivering such a good car. (Original) Hallo und Grüße aus Deutschland. Mein BMW M3 e 92 fährt nach 16 Jahren immer noch. Danke das ihr so ein gutes Auto ausgeliefert habt.
We recently purchased a car and had a great experience working with Dayne. He was nice, pleasant, and made the process smooth and straightforward. We appreciated his professionalism and would recommend him to others. Overall, we’re very satisfied with the service.